Start 1 Month Free Trial Compare plans
PRO.TR.ON & DeepSolve by DST Global — project management and ITSM software
DST Global (DeepSphereTech) delivers project management and ITSM software for organizations that want delivery and service operations in one connected stack. PRO.TR.ON is the project management platform for agile and enterprise teams, covering scope, sprints, timelines, budgets, timesheets, purchase orders, invoicing, and live P&L visibility. DeepSolve is the ITSM layer that supports IT service management, incident management, problem analysis, change control, CMDB workflows, SLA monitoring, and AI-assisted routing. Together, these modules help teams deliver faster while improving service reliability and governance.
Many teams lose time because work is spread across disconnected tools. Project updates sit in one place, spend data sits in another, and incident details sit elsewhere. PRO.TR.ON project management and ITSM software solves this by aligning delivery and operations around one source of truth. Product owners, PMOs, finance teams, engineering leads, and service managers can all work from the same context. That reduces handoff delays, removes duplicate reporting, and helps leadership act earlier when risk or cost starts to drift.
Project management capabilities for predictable delivery
PRO.TR.ON is built for teams running small sprint cycles as well as complex multi-program portfolios. Teams can plan user stories, break work into tasks, track execution in sprints, and monitor throughput through dashboards. Budget control links planned cost to actual utilization so overruns are visible before month-end surprises. Built-in time tracking and financial controls help delivery teams and finance teams stay aligned on outcomes, not just activity.
Risk tracking supports RIDA practices with owners, status, and mitigation actions. This keeps project risk visible and actionable, especially for enterprise programs with cross-functional dependencies. Whether your organization follows Scrum, hybrid governance, or a PMO-led delivery model, the platform supports transparent execution and consistent reporting.
- Agile project management with sprint planning and work visibility
- Enterprise project management across programs and portfolios
- Project budget management tied to execution and utilization
- Timesheet and invoicing workflows connected to delivery plans
- RIDA-driven risk tracking and operational governance
ITSM software for resilient service operations
DeepSolve extends the platform for IT service management use cases. Service teams can manage incidents, triage requests, monitor SLA obligations, and coordinate changes with clear audit trails. AI-assisted routing helps the right issue reach the right owner faster, reducing resolution time. CMDB and service context improve decision quality by connecting incidents to affected services and configuration relationships.
With project management and ITSM software in one ecosystem, release and support teams can collaborate without context switching. For example, when a production incident impacts a release milestone, both teams see the same timeline, ownership, and risk context. This allows faster decisions, better communication, and stronger accountability across business and IT stakeholders.
- Incident management with structured triage and escalation
- Problem and change workflows for operational stability
- SLA management and service performance visibility
- CMDB support for service-aware troubleshooting
- ITSM workflows designed for practical enterprise adoption
Deliver. Control. Support.
Deliver with sprints, stories, and dashboards in PRO.TR.ON. Control cost with timesheets, budgets, and live P&L. Support production with DeepSolve ITSM—incidents, change, CMDB, and SLAs. Explore our all-in-one IT management, project management tool, best project management software, ITSM software, independent alternative to Jira-style tracking, independent ITSM alternative, and project management software in India pages.
Why organizations use both together
Project management and ITSM are often treated as separate systems, but business outcomes depend on both. Delivery teams ship change; service teams protect continuity. When these systems are disconnected, organizations pay in delay, rework, and reporting overhead. PRO.TR.ON and DeepSolve are designed to close this gap so teams can deliver value faster and support it reliably in production.
This approach is especially valuable for organizations scaling digital products, running internal transformation programs, or managing distributed engineering teams. Leaders get clearer visibility into timelines, cost, and service health in one place, while teams spend less time stitching reports and more time improving outcomes.
Explore product and solution pages
You can explore dedicated pages for agile project management, enterprise project management, project budget management, all-in-one IT management, ITSM tools, incident management, change request, and CMDB. Compare features, solutions, and pricing, read best practices on our blog, and learn more about DST Global.
Start your free trial
Start with a 1-month free trial to evaluate PRO.TR.ON project management and ITSM software in your own context. No credit card is required. You can deploy in the cloud or on-premise, invite delivery and service users, and validate whether real-time dashboards, budget control, risk tracking, and incident workflows improve speed and reliability for your teams.
For guided onboarding or enterprise questions, use the contact page. You can also follow product updates on LinkedIn. Legal information is available in the Privacy Policy and Terms of Service.